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Chat Survey (5 min)

Section 1: Chat Quality

Q1. Overall, how good is the quality of your chats? (0 = Poor, 10 = Excellent)

Q1. Overall, how good is the quality of your chats? (0 = Poor, 10 = Excellent)

Q2. When the chat quality drops, what's usually going wrong? (Select all that apply)

Q2. When the chat quality drops, what's usually going wrong? (Select all that apply)
A
B
C
D
E
F
G
H
I
J
K
L

Q3. Think of the last reply that really impressed you. What made it good?

Q4. Think of the last time a reply made you want to stop or leave the chat. What happened? (Other than memory issue)